The two-story Palazzo Albizzini venue does not have an elevator, so it is partially accessible to people with mobility disabilities.
The exhibition spaces of the former Tobacco Dryhouses venue are fully accessible by wheelchair; the two floors are connected by stairlifts. A wheelchair for use by visitors with walking problems is available upon request. In both museums, guides in CAA (augmentative alternative communication) can be requested free of charge in hard copy.

The museums of the Burri Foundation have equipped themselves with a new audio guide, which can also be used by blind people, deaf people (in LIS language) and people with cognitive disabilities through content in “easy to read” and CAA.
Inside the exhibition halls, mimetic typhlodidactic models are also available for the blind public, and by reservation, participatory tours or inclusive educational workshops are conducted with specially trained staff.